FAQ

Free US shipping on orders over $250; below that, cost is calculated at checkout. We ship worldwide, though international shipping is always paid. Returns are free within 14 days of delivery.

See our full Shipping & Returns policy for details.

You can cancel or change your order within 12 hours of placing it. After that window, your order is already being processed and we can't guarantee any changes.

To request a change or cancellation, email us at info@luna-ex.com with your order number as soon as possible.

Each talisman is hand-embroidered in velvet and satin, with metallic and beadwork detailing.

Dry clean only. Do not wash or iron. Store your talisman in its pouch, away from direct sunlight, and handle the beadwork with care to keep every stitch in place.

Exact dimensions are listed on each product page. Every talisman is designed to be worn crossbody or carried by hand.

Each piece begins as a symbol, worked stitch by stitch into fabric, and becomes something closer to a talisman.

Read the full story on our Our Story page.

Email us at info@luna-ex.com and we'll get back to you.